SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancel
ed until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Patent Sports (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://patentsports.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good, thank You
Product is OK. Shipping is slow.
Product is OK. Shipping is slow.
Very nice pattern and vivid colors-like the picture. I think boldly mozna take size smaller, because leggings well naciągają. Good length when increase in 1,60. Unfortunately as for me are too thin, and by this transparent.
At 58 kg, 168 cm height-bought the size s. Short, do not reach the bone by 5 cm. The quality is excellent.
Good. The only thing is that it's streachy and become white so i could take a bigger size. But it's nice overall. Arrived really fast in spite of the corona mess.
Good. The only thing is that it's streachy and become white so i could take a bigger size. But it's nice overall. Arrived really fast in spite of the corona mess.
Good
Super cool and good quality leggings, high waste and very pleasant to the body. I took S for 58 kg / 160 cm and it's nicely tight. Highly recommended!
Super cool and good quality leggings, high waste and very pleasant to the body. I took S for 58 kg / 160 cm and it's nicely tight. Highly recommended!
The store sent xl instead of XXL, luckily it looked good on me. The waist is not elastic and the fabric is very little, it does not fit completely. It's not breathable. Nice Color. Average quality
Very nice, but M was a little big for me (160 cm, 58 kg), do I now ordered S.
Very nice, but M was a little big for me (160 cm, 58 kg), do I now ordered S.
good, thanks
Good quality, good product.
Perfect, they are very comfortable and equal to the photo
They're just like in the picture. For putting a stick on it I 'd say they 'd be more comfortable if the rubber was wider in the waistband
A little bit transparent on the butt. Except for that, they are great and arrived super quickly
Approached (75-105). Quality standards. I will try in training.
Excellent
Excellent
The quality of the gum is not very
He liked it. I'll put pictures.
Only 6 days to get to NY super fast amazing thanks
Very fast shipping. Product extra. Recommend when size 44 wzięłam XL but L also was by good.